Shipping policy

At Khyra, we are committed to delivering your order as quickly and safely as possible. We ship worldwide and take great care in packaging every order to ensure it arrives in perfect condition.

Processing Time

All orders are processed within 1-3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day. You will receive a shipping confirmation email with tracking information once your order has been dispatched.

Shipping Timeframes

Estimated delivery times are as follows:

•        Standard International Shipping: 5 to 12 business days

•        Delivery times may vary depending on your location, customs procedures, and local carrier performance

•        Remote or rural areas may experience slightly longer delivery times

Shipping Costs

Shipping costs are calculated at checkout based on your location and order weight. Any applicable import duties, taxes, or customs fees are the responsibility of the customer and are not included in the shipping cost.

Order Tracking

Once your order is shipped, you will receive an email with a tracking number. You can use this number to track your shipment through our carrier's website. If you experience any issues with tracking, please contact us at teamkhyra@gmail.com.

Lost or Delayed Shipments

While we make every effort to ensure timely delivery, Khyra is not responsible for delays caused by customs, natural disasters, or carrier disruptions. If your order has not arrived within 15 business days of the estimated delivery date, please contact us and we will investigate the matter promptly.

Incorrect Address

Please ensure that your shipping address is correct before completing your order. Khyra is not responsible for orders delivered to an incorrect address provided by the customer. If you notice an error, contact us immediately at teamkhyra@gmail.com and we will do our best to update it before dispatch.